Find application-managed services built just for law enforcement and municipal agencies at Centcore. We offer a wide range of managed application services so you have reliable access to the technologies you need without the administrative burden. Learn more about our application support services and their benefits before taking the next step.
Managed Services for Law Enforcement and Municipal Agencies
Every sector relies on excellent security and reliable uptime, and governmental and municipal organizations are no different. At Centcore, we provide completely managed application support services so your teams always have an expert who is always a call away, as well as proactive security routines and management processes to maximize uptime and smooth system operation. The key aspects of our application managed services for law enforcement and municipal agencies are:
- Ongoing monitoring and maintenance: We use enterprise-level software systems and protocols to catch early warning signs and ensure minimal disruption to information systems, software, and databases. Proactive monitoring is much more secure than reactive services, which only trigger a resolution once a disruption has already occurred.
- 24/7 support: Our team is available 24/7 to provide one-on-one support, answer questions, and resolve problems. Government and law enforcement systems need to stay running, even during the holidays or when few people are in the office. By partnering with a third-party managed application services provider, municipal organizations of every size can guarantee that an expert is always on call.
Secure and Scalable Application Management
Our managed application services are carefully designed to provide maximum availability and accessibility for all of your applications. Through regular software updates and security patches, we can minimize the risk of weak points in your tech stack. One of the biggest risks many organizations face is delays in accepting updates and making sure the latest version of the software is in place. We can automate those updates so no one is using out-of-date software or accidentally presenting a security risk. These security measures and best practices stay in place as your teams grow or more municipal departments look for solutions.
Our organization is also certified in security best practices and has years of experience supporting government organizations. Our company is ISO 27001:2013 certified and SOC 2 Type 2. We are also HIPAA/HITECH compliant, ensuring that personal data and information stay secure and properly protected.
Seamless Integration and Performance Optimization
Every law enforcement agency and government organization is different, so you need unique and custom software systems. At the same time, your databases need to be able to properly “speak” to state-level and federal systems. We specialize in creating custom web and application support solutions based on your unique needs. Whether you need in-depth security protocols verifying ID before access to a software or you need multiple channels available for people to access information quickly from in-office or remote locations, our team is here to help. We can also customize your application management to improve overall user experience and match routine patterns of usage.
Disaster Recovery and Business Continuity
Disasters can’t stop law enforcement and government services. At Centcore, our data management and server services guarantee the maximum possible uptime. We can even set up your systems across multiple servers so a single outage can’t cut off access. We build in reliable data backup processes, quick recovery services, and more into our application support so your teams can get back online after (or even during) tropical storms, hurricanes, and rolling brownouts.
Why Choose Our Managed Services?
Centcore is more than just a data center. Our team of experienced data, server, and web application experts understands what law enforcement agencies need from their technology to stay ready at all times.
We offer reliable application managed services so your critical systems have maximum uptime and you have 24/7 support. Contact us today to learn more about our managed services and take the first step in creating a customized program of managed application services that fits the needs of your agency.
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